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Once you log in, you are greeted by the Agni Dashboard. This is your central command center for monitoring agent performance, tracking usage, visualizing live traffic, and navigating your voice AI infrastructure.
Agni Dashboard Overview

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At-a-Glance Metrics

At the top of your dashboard, you can quickly assess the high-level health and performance of your voice agents in real time:

Total Minutes

Displays the aggregate conversational minutes consumed by your organization.

Active Agents

Displays the total number of AI agents currently active within your organization.

Live Calls

Shows the number of real-time, concurrent calls currently happening through your organization.

Credits

Shows the total amount of credits burned or consumed by your organization to date.

Success Rate

Highlights the overall percentage of calls made through the organization that successfully achieved their objective.

Conversion

Displays the total number of customers that have been successfully converted during interactions.

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Live Visualizations & Analytics

The center of the dashboard provides a suite of interactive widgets to help you monitor system load and campaign outcomes dynamically.

Global Reach

A live 3D visualization showing exactly where in the world your active calls are currently taking place. Useful for understanding your geographic distribution.

Usage Trends

Track how many calls and minutes have been spent over a specified period. Toggle between Day, Week, or Month views to spot patterns.

Call Outcomes

A detailed breakdown displaying the number of Total Outbound Calls, Total Failed Calls, Total Success Calls, and overall Total Calls.

Today's Activity

Shows the total call volume for the current day, categorized by outbound, inbound, and web calls.

Active Agents

A quick view of your currently active agents and the respective number of calls they have handled.

Top Countries

Highlights the countries that have received the most calls or where you have initiated the highest call volume.

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Quick Actions

Located at the bottom of the dashboard, the Quick Actions panel provides one-click access to your most common operational workflows:

Create Agent

Build a new AI assistant.

New Campaign

Launch outbound calls.

Add Contact

Import or create users.

Add Number

Provision a phone number.

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Workspace Navigation

The left sidebar is your primary map for navigating your Agni workspace. It is divided into focused sections:
Your daily operational views and agent configurations.
  • Dashboard: Your high-level overview and metrics.
  • Agents: Create, update, and deploy your AI agents.
  • Knowledge Base: Manage the data and documents your agents use for context.
Build and tune agent behavior.
  • Tools: Configure functions, actions, and integrations used by agents.
  • Prompt Engineering: Design prompts, guardrails, and response behavior.
Configure inbound and outbound calling workflows.
  • Inbound Calls: Configure routing for incoming traffic.
  • Outbound: Manage and monitor outbound calling workflows.
Detailed tracking and relationship management.
  • All Call History: Review detailed call logs, transcripts, and session data.
  • Appointments: Manage booked calendar events and scheduling.
  • Contacts: Manage your CRM and address book.
  • Integration: Connect third-party systems and data flows.
The backend infrastructure of your workspace.
  • Phone Numbers: Buy, import, and release phone numbers.
  • Billing: Manage your subscription, credits, and invoices.